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Contact Us
Thank you for visiting our website. Please contact us at any time if you need assistance or have a question.
Tel/Fax: (214) 233-3767
Email: info@suspendhers.com
Media Contact
Shanon Rust
Normandy Communications
(214) 288-5921
Shanon@NormandyCommunications.com
Store Policy
Payment Terms
All on-line orders must be paid by Major Credit Card. We accept Visa and MasterCard. To pay with a check or money order, please call customer service at (214) 233-3767.
Sales Tax
All orders shipped to the state of Texas will be subject to an 8.25% sales tax.
United States Shipping Policy
Our standard is to ship your order within 24-48 hours.
All packages are sent via US First Class Mail from Dallas, TX. A flat fee of $2.00 is charged for shipping and handling for any quantity ordered.
Please call (214) 233-3767 for additional delivery options.
International Shipping Policy
We will ship internationally within 7-10 business days. A $5.00 additional shipping and handling fee will be added to all international orders.
Return Policy
We want you to be 100% satisfied. Please call us at (214) 233-3767 or email us at info@suspendhers.com if you have any difficulty with your order.
Custom Orders
We gladly offer custom lengths of SuspendHers® at no additional charge. Please call us or email us with your special requests. We regret we cannot offer exchanges or refunds on custom orders.
Boutiques
SuspendHers® are also sold in many fine specialty boutiques. Please call us for the location of a store near you.
Privacy Policy
We do not sell or distribute your email address or ANY personal information to anyone for any reason. Email addresses will only be used by our company to contact you regarding your order or with information on special promotions or new products.
Security
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. Our Secure Server technology utilizes Secure Sockets Layers (SSL) encryption technology. SSL encrypts the transmissions from both our server as well as your computer
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